Problem solving is a skill we teach our children because we want them to think for themselves and find solutions. As a manager these are skills we often have to re-train our staff in, otherwise we are constantly bombarded with problems not solutions.
In life we often need the services of people with skills we don’t have - doctors, physiotherapists and surgeons. The same goes for office life - cleaners, air conditioning mechanics, and handymen. These people are experts – in keeping you alive or keeping your office in tip top shape.